OUR RESTORATIVE CONFLICT MANAGEMENT MODEL

GOAL: An organization that sustains itself in managing conflict constructively by building capacity and accountability.

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ELEMENTS:

  1. Assessment and triage process
    OUTCOME: an appropriate process design
  2. Conflict Management competency development for leaders, individuals and groups
    OUTCOME: all have more skills and ability to manage conflict constructively
  3. Access to processes to deal with interpersonal conflict
    OUTCOME the disputes are resolved
  4. Access to processes to deal with destructive group dynamics
    OUTCOME: constructive group dynamics
  5. Attention to systemic issues
    OUTCOME: systems and structures that fit the organization’s needs and culture
  6. Reflection/Evaluation mechanism
    OUTCOME: learning and continuous improvement